We build it, we run it, and we stay.

Wirestack started in 2020. Bassam Rached and Gilles Guinet bring 20 years of combined experience building SaaS products and workflow software. Today we are a team of 12, headquartered in Fountain Valley, California, with a second office in Madrid, Spain.

Three black plates in the air with copper wires stepping up through them, the Wirestack mark drawn large

2020

the year we started

12

people on the team

20

years of combined founder experience

2

offices: Fountain Valley, CA and Madrid

What 20 years taught us.

Building SaaS products and workflow software, we kept seeing the same things go wrong. Here is what each one changed about how we work.

Launch day is the start.

Years of building SaaS products taught us that the real job begins once people depend on the software. Keeping it up, backed up, and changing as the business changes. So we run what we build.

Every system we build gets hosting, uptime, backups and maintenance from us, plus development hours each month.

The work lives between the tools.

Workflow software taught us where the hours go: the fax that gets retyped, the spreadsheet three people edit, the status nobody can find. We start from how the work moves, not from a feature list.

In Relay, a faxed referral becomes a structured record the moment it lands. Nobody retypes it.

See the home health work

Handoffs fail.

The usual project ends with a handoff just as the software starts to matter. The people who built it leave, and the people who use it are on their own. We would rather stay, so we priced it that way.

One flat monthly rate, locked for 48 months. No deposit. No build invoice.

The switch is what scares people.

Nobody stays on a bad system because they love it. They stay because moving feels risky. So we move in steps, and the old way keeps running until the new one has proved itself.

Summit DME kept taking about 27 orders a day during the move. More than 7,900 past orders came across.

See how that move worked

Why we run what we build.

A system is only as good as the week after something breaks. If the people who built it have moved on, you’re paying someone new to learn it from scratch.

So we don’t hand it over and leave. We host it, keep it up, back it up and maintain it, and every month includes development hours for the changes your business needs next. How fast we respond depends on how bad the problem is.

Running what we build also keeps us honest. We live with every shortcut we take, so we don’t take many. And if a tool you can buy off the shelf already does the job, we’ll tell you to buy it.

The founders.

  • Bassam Rached

    Co-founder

  • Gilles Guinet

    Co-founder

Between them, Bassam and Gilles have shipped subscription software used every day by paying customers, and custom workflow systems for businesses that had outgrown spreadsheets and paper. Wirestack puts the two together: software built around one business’s workflow, run the way a good SaaS product is run.

Tell us what’s slowing you down.

One of us will reply, and we’ll say honestly whether we’re the right fit.

Tell us what's broken