We build it, we run it, and we stay.
Wirestack started in 2020. Bassam Rached and Gilles Guinet bring 20 years of combined experience building SaaS products and workflow software. Today we are a team of 12, headquartered in Fountain Valley, California, with a second office in Madrid, Spain.
2020
the year we started
12
people on the team
20
years of combined founder experience
2
offices: Fountain Valley, CA and Madrid
What 20 years taught us.
Building SaaS products and workflow software, we kept seeing the same things go wrong. Here is what each one changed about how we work.
Launch day is the start.
Years of building SaaS products taught us that the real job begins once people depend on the software. Keeping it up, backed up, and changing as the business changes. So we run what we build.
Every system we build gets hosting, uptime, backups and maintenance from us, plus development hours each month.
The work lives between the tools.
Workflow software taught us where the hours go: the fax that gets retyped, the spreadsheet three people edit, the status nobody can find. We start from how the work moves, not from a feature list.
In Relay, a faxed referral becomes a structured record the moment it lands. Nobody retypes it.
Handoffs fail.
The usual project ends with a handoff just as the software starts to matter. The people who built it leave, and the people who use it are on their own. We would rather stay, so we priced it that way.
One flat monthly rate, locked for 48 months. No deposit. No build invoice.
The switch is what scares people.
Nobody stays on a bad system because they love it. They stay because moving feels risky. So we move in steps, and the old way keeps running until the new one has proved itself.
Summit DME kept taking about 27 orders a day during the move. More than 7,900 past orders came across.
Why we run what we build.
A system is only as good as the week after something breaks. If the people who built it have moved on, you’re paying someone new to learn it from scratch.
So we don’t hand it over and leave. We host it, keep it up, back it up and maintain it, and every month includes development hours for the changes your business needs next. How fast we respond depends on how bad the problem is.
Running what we build also keeps us honest. We live with every shortcut we take, so we don’t take many. And if a tool you can buy off the shelf already does the job, we’ll tell you to buy it.
The founders.
Bassam Rached
Co-founder
Gilles Guinet
Co-founder
Between them, Bassam and Gilles have shipped subscription software used every day by paying customers, and custom workflow systems for businesses that had outgrown spreadsheets and paper. Wirestack puts the two together: software built around one business’s workflow, run the way a good SaaS product is run.
See what we run.
The best way to judge us is the work. We also install private AI on a company’s own server.

Home health software
Referral intake, coding help, calls, e-signature and HR for agencies.
Open orders
Print pick sheetsHospicePatientSpeedStatus- Same-dayNew
- StandardProcessing
- RushWith courier
- StandardProcessingLate
- RushNew
- StandardDelivered
Hospice supply ordering
Ordering, pick sheets, couriers and invoices for a supplier and 21 hospices.
- In progress
- Permits
- Demo
- Rough-in
- Finishes
Tasks
Daily log
Change orderWaiting on clientContractor CRM
Leads, projects, change orders and a client portal for a remodeling contractor.
Fridges and freezers
TodayUnitMinMaxAvgStatus- FreezerIn range
- FridgeIn range
- Fridge20+ min out
- FreezerIn range
- FridgeIn range
Add a note to the alertSign off the dayLab inventory
Reagent lots, expiry dates, kiosk checkout and fridge and freezer alerts for a clinical lab.

Process automation
Work orders, lab inventory, estimates and invoices that used to live in spreadsheets.
We write down what we learn in our notes on custom software, starting with what custom software costs and how the pricing models compare.
Tell us what’s slowing you down.
One of us will reply, and we’ll say honestly whether we’re the right fit.